7 Days Return Policy

7-Day Return Policy

At Grabbitry, we want you to love what you buy! If you're not completely satisfied with your purchase, we're here to help.

Returns Made Easy

You have 7 days from the date of delivery to request a return or exchange.

Eligibility for Return

• Items must be unused, unwashed, and in their original packaging.

• Tags and labels must be intact.

• Only non-personalized, non-sale items are eligible for return.

• Return requests must be made within 7 days of receiving your order.

How to Request a Return

1. Email us at Grabbitry1@gmail.com or message us on WhatsApp with your order number and reason for return.

2. Our team will review your request and guide you through the process.

3. Once approved, you can ship the product back to us.

Note: Return shipping charges are to be borne by the customer unless the item is damaged or incorrect.

Refunds

• Once we receive and inspect the returned item, a refund or store credit will be issued within 5-7 working days.

• Refunds will be processed to the original payment method.

Exceptions

We do not accept returns for:

• Products purchased on sale or with discounts

• Personal hygiene items like heating pads (unless damaged/defective)

• Customized or limited edition products